> ## Documentation Index
> Fetch the complete documentation index at: https://docs.truckyou.in/llms.txt
> Use this file to discover all available pages before exploring further.

# How TruckYou Works: The End-to-End Shipment Workflow

> See how shippers, truck owners, and drivers collaborate on TruckYou — from posting a shipment request to GPS tracking, POP, POD, and payment.

Every shipment on TruckYou moves through a clear, coordinated workflow shared across three roles: the shipper who needs goods moved, the trucker who owns and manages the vehicles, and the driver who executes the delivery. Here is how it all fits together.

## The shipment workflow

<Steps>
  <Step title="Shipper posts a shipment">
    The shipper opens the Shipper app, enters the pickup location, delivery destination, cargo details, and preferred timing. The request is submitted to the TruckYou network.
  </Step>

  <Step title="Trucker accepts and assigns">
    A truck owner or fleet operator receives the request in the Trucker app. They review the details, accept the shipment, and assign an available truck and driver to the job.
  </Step>

  <Step title="Driver picks up the cargo">
    The assigned driver travels to the pickup location. On arrival, they confirm the pickup in the Driver app and capture **Proof of Pickup (POP)**, which is shared with the shipper automatically.
  </Step>

  <Step title="Driver delivers and confirms">
    The driver completes the journey and delivers the goods. They confirm delivery in the app and capture **Proof of Delivery (POD)**. The shipper receives a notification and can download the POD and invoice.
  </Step>

  <Step title="Payment is released">
    Once delivery is confirmed, payment is processed through Razorpay. TruckYou does not store card or payment details — all transactions are handled securely by Razorpay.
  </Step>
</Steps>

<Info>
  Real-time GPS tracking is active throughout the journey. Shippers can follow the truck's live location from the moment the driver departs until the goods are delivered. No calls needed — the app shows you exactly where your shipment is.
</Info>

## App perspectives

<Tabs>
  <Tab title="Shipper view">
    As a shipper, your experience on TruckYou covers four key moments:

    **1. Create the shipment**
    Enter pickup and drop-off locations, cargo type, weight, and timing. Submit the request — a trucker will accept and assign a driver.

    **2. Track in real time**
    Once the driver is assigned and the pickup is confirmed, your shipment appears on a live map. You can check its status at any time without calling anyone.

    **3. Receive proof documents**
    You get automatic notifications when pickup and delivery are confirmed. Download your Proof of Pickup, Proof of Delivery, and invoice directly from the app.

    **4. Pay securely**
    Payment is processed via Razorpay after delivery is confirmed. No hidden fees — you see the full cost before you confirm the shipment.
  </Tab>

  <Tab title="Trucker view">
    As a truck owner or fleet operator, TruckYou helps you manage incoming work and your team:

    **1. Review shipment requests**
    Incoming requests from shippers appear in your Trucker app. Review the route, cargo details, and timing before you accept.

    **2. Assign truck and driver**
    Once you accept a shipment, assign one of your registered trucks and an available driver. The driver receives the assignment in their Driver app immediately.

    **3. Monitor delivery stages**
    Track each active shipment from pickup through delivery. See when the driver confirms pickup, updates their location, and completes delivery.

    **4. Receive payment**
    After the shipper confirms delivery, your payment is released through Razorpay. Your earnings history is available in the app.
  </Tab>

  <Tab title="Driver view">
    As a driver, your work on TruckYou is straightforward and guided step by step:

    **1. Accept the assignment**
    Your trucker assigns you to a shipment. You receive a notification in your Driver app with pickup address, delivery address, and cargo details.

    **2. Navigate to pickup**
    Travel to the pickup location. When you arrive and load the cargo, confirm the pickup in the app to capture Proof of Pickup (POP).

    **3. Update delivery stages**
    As you travel, your live location is shared automatically with the shipper. Update the delivery stage in the app as you progress.

    **4. Confirm delivery**
    On arrival at the drop-off point, unload the cargo and confirm delivery in the app. Capture Proof of Delivery (POD) to complete the job.
  </Tab>
</Tabs>