Skip to main content
Real-time location tracking is a core part of how TruckYou operates. When you are carrying a shipment, your GPS location allows shippers to monitor progress, verify delivery timelines, and ensure the security of goods in transit. Without an accurate location signal, the platform cannot maintain a reliable delivery record.

​
Why GPS is required

During an active shipment, the TruckYou Driver App uses your device’s GPS to:
  • Share your real-time position with the shipper and your fleet owner.
  • Log location data against each delivery stage for accurate timestamps and route records.
  • Provide an audit trail in the event of a dispute about delivery timing or route.
  • Confirm that you are at the correct pickup or delivery location when submitting POP or POD.
GPS tracking is only active during shipments assigned to you. It does not run at other times.

​
How to enable GPS

You must enable location permissions for the TruckYou Driver App before starting a delivery. Follow the steps for your device:
  1. Open Settings on your device.
  2. Go to Location and make sure it is turned on.
  3. Go to Apps > TruckYou Driver > Permissions > Location.
  4. Select Allow all the time to enable background location tracking.

​
Background location tracking

When you have an active shipment, the app continues to track your location even when it is not open on your screen. This is called background location tracking. Background tracking is necessary because:
  • Drivers frequently switch between apps or lock their screens while navigating.
  • A continuous location signal is required to maintain an accurate journey record.
  • Gaps in location data can affect the integrity of the delivery timeline and POD verification.
If you deny background location access, the app can only track your position while it is open and visible on screen. This creates gaps in your location history during the shipment.

​
How shippers see your location

While you are on an active shipment, shippers logged into TruckYou can view your current position on a map in real time. The map updates as you move. Shippers can also see when you arrive at the pickup and delivery locations, based on your GPS position at the time you submit POP and POD. Your fleet owner can also monitor your location during active shipments from their TruckYou dashboard.
Disabling GPS or revoking location permissions during an active shipment will interrupt tracking and create gaps in the delivery record. This may affect delivery confirmation and could be flagged in a dispute review.
Location data is collected only while you have an active shipment in progress. Once you submit POD and the delivery is marked complete, location collection stops automatically.

​
Privacy

TruckYou collects location data solely for logistics and delivery purposes. For full details on how your data is handled, see the Privacy Policy.