Add trucks to your fleet
To register a truck in the Trucker App:- Go to Fleet in the bottom navigation bar.
- Tap Add Truck.
- Enter the truck’s registration number, vehicle type, capacity, and any other required details.
- Save the truck. It will appear in your fleet list and become available to assign to shipments.
Add and manage drivers
To add a driver to your fleet:- Go to Fleet, then tap Drivers.
- Tap Add Driver and enter the driver’s name, mobile number, and licence details.
- The driver receives an OTP-based invite to register on the TruckYou Driver App.
- Once the driver completes registration, they appear as Active in your driver list.
Assign trucks and drivers to shipments
When you accept a shipment, you are prompted to assign a truck and a driver before the shipment is confirmed. To change an assignment before pickup:- Go to Active Shipments and tap the shipment.
- Tap Edit Assignment.
- Select a different truck or driver from your available fleet.
- Save the changes. The newly assigned driver receives an updated notification.
Track delivery stages
Each active shipment moves through three stages. You can follow progress from the Active Shipments dashboard:| Stage | Description |
|---|---|
| Pickup | Driver is at the origin location. POP is submitted once goods are loaded. |
| In Transit | Goods are on the way to the destination. Live location tracking is active. |
| Delivered | Driver has reached the destination. POD is submitted to confirm delivery. |
Receive payment
Payment is processed automatically after delivery is confirmed:- The driver submits the Proof of Delivery (POD) at the destination.
- TruckYou verifies the POD and marks the shipment as complete.
- Payment is credited to your registered bank account within the payout cycle.
Frequently asked questions
What if a driver can't complete a delivery?
What if a driver can't complete a delivery?
If a driver is unable to complete a delivery, contact TruckYou support immediately through the app. Go to the shipment in Active Shipments, tap Report an Issue, and describe the situation. Do not attempt to reassign the driver after the POP has been submitted without guidance from support, as this may affect your payment and the shipper’s tracking.
How do I add a new truck?
How do I add a new truck?
Go to Fleet in the bottom navigation bar and tap Add Truck. Enter the registration number, vehicle type, and load capacity, then save. The truck is immediately available to assign to shipments. Make sure the vehicle details match the official registration documents.
When do I receive payment?
When do I receive payment?
Payment is triggered once the driver submits a verified Proof of Delivery (POD) and the shipment is marked complete by TruckYou. Funds are credited to your registered bank account within the standard payout cycle. You can check the status of any payment under Earnings in the Trucker App.