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When a shipper posts a shipment request on TruckYou, it becomes visible to verified truckers whose fleet is a match. You review the details, accept the shipment, and assign a truck and driver — all from the Trucker App.

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Accept a shipment

1

Open the Trucker App

Log in to the TruckYou Trucker App using your registered mobile number and the OTP sent to your phone.
2

Browse available shipment requests

On the home screen, tap Available Shipments to see all open requests from shippers in your network.
3

Review shipment details

Tap a shipment to view the full details: origin, destination, cargo type, weight, and expected pickup date. Confirm you have the right vehicle and driver available before proceeding.
4

Accept the shipment

Tap Accept Shipment. The request is removed from the available pool and assigned to your account.
5

Assign a truck

Select one of your registered trucks that is available and suitable for the shipment’s requirements.
6

Assign a driver

Choose a driver from your fleet to handle the pickup and delivery. The driver receives a notification in their app with the shipment details.
7

Monitor progress

Track the shipment through each stage — Pickup, In Transit, and Delivered — from the Active Shipments dashboard.
Once you accept a shipment, the shipper is notified immediately. They can see your assigned truck details and track delivery progress in real time.
Review the origin, destination, and cargo weight carefully before accepting. Once accepted, the shipment is assigned to you and the shipper is notified — cancellations can affect your reliability rating on the platform.

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After acceptance

Once you accept a shipment and assign a truck and driver:
  • The driver is notified with pickup location, cargo details, and delivery address.
  • Live tracking begins — the shipper can follow the shipment from pickup to delivery.
  • Proof of Pickup (POP) is submitted by the driver when goods are collected.
  • Proof of Delivery (POD) is submitted by the driver when goods are delivered.
  • Payment is triggered once the POD is confirmed and the shipment is marked complete.